Terms & Conditions
Website terms of use, privacy policy, and cookie policy for Big House Holiday Lets.
Terms & Conditions
Website Terms of Use
Big House Holiday Lets
These terms tell you the rules for using our website https://www.bhhl.co.uk/ (our site). Please also see our Acceptable Use Policy at the end of this document.
Who we are and how to contact us
https://www.bhhl.co.uk/ is a site operated by Big House Holiday Lets ("We"). We are registered in England and Wales under company number and have our registered office at 3 Agincourt Square, Monmouth, Gwent, NP25 3BT. Our VAT number is 04925773.
To contact us, please email enquiries@bhhl.co.uk or call 01600 732050.
By using our site you accept these terms
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may suspend or withdraw our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.
How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Our responsibility for loss or damage suffered by you
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Which country's laws apply to any disputes?
These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
Privacy Policy
Big House Holiday Lets — Privacy Policy version 1
Introduction
Big House Holiday Lets ("we", "us" or "our") are committed to protecting and respecting your personal data and privacy. This privacy policy relates to how we use and collect personal data from you when you use or purchase our services, or access our website.
Who we are and how to contact us
For the purpose of the Data Protection Laws, the data controller is Lewis Scott. We are a private limited company registered in England and Wales. Our registered office is at 3 Agincourt Square, Monmouth, Gwent, NP25 3BT.
Email: enquiries@bhhl.co.uk | Telephone: 01600 732050
Your rights
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
The data we collect about you
We collect and process personal data including identity data (name, title), contact data (address, email, phone), transactional data (payment details, booking history), technical data (IP address, browser type), profile data (preferences, feedback), and marketing and communications data.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to perform the contract we are about to enter into or have entered into with you, where it is necessary for our legitimate interests, or where we need to comply with a legal obligation.
Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
Your legal rights
Under data protection laws, you have rights including the right to request access, correction, erasure, restriction, transfer, or to object to processing of your personal data. You also have the right to withdraw consent at any time where we are relying on consent to process your personal data.
Business Information
Big House Holiday Lets
Registered Office: 3 Agincourt Square, Monmouth, Gwent, NP25 3BT